Privacy Policy

This privacy policy was last updated on October 30, 2023.

Welcome to the https://www.FutureHouse.org/ website (the “Site”) provided by FutureHouse (“we” or “our” or “us”).  This privacy policy describes the types of personal information we collect from our Site or that you provide to us through other means, how we may use that information, to whom and under what circumstances we may disclose it, and how we protect it.  We value your privacy and make this policy easily available throughout our site to assist you in understanding the handling of information in the course of using this Site.  By using this Site or voluntarily providing personal information to us, you consent to the terms of this Privacy Policy.  If you do not agree to the policy, please do not use the Site.

1. Collection of Personal Information from Site Users

Information You Give to Us

We may collect any information, such as your first and last name and email address that you provide when you interact with us.  Some examples are when you:

  • Sign up to receive email communications from us;
  • Correspond or communicate with us by phone, e-mail or otherwise;
  • Use our Site to interact with us and our software; or
  • Use social media to interact with us, or to share something from our Site with others, we will receive information about what you share and other details that may be based on your social media privacy settings.

Information Collected Automatically

Each time you visit the Site, we may automatically collect certain types of information. Some examples of automatic information we may collect are as follows:

  • Your IP address, MAC address, browser type, operating system, device-identifying information, type of computer, and type of Web browser software, the specific webpages visited during your connection, and the domain name from which you accessed the Site.  
  • Information about your browsing behavior, such as the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site and other clickstream data.
  • We may use “cookies” of different types to recognize your computer.  A cookie is a small text file that a website, online application, or e-mail may save to your internet browser and/or your computer’s hard drive for use in subsequent visits to the Site or other sites.

We may use web beacons, match scripts, pixel tags or similar technologies that allow us to know if a particular web page was visited, an e-mail opened, or links in the email utilized.  In some instances, these technologies may allow us to match activities with particular users.

We may combine the information we collect through cookies, web beacons, or other technology tools with other information we have collected from you or information from other sources.

2.  Use of Personal Data Collected

We may use information about you for purposes described in this Privacy Policy or disclosed to you on the Site.  For example, we may use information about you:

  • For editorial and feedback purposes;
  • For data training purposes;
  • For marketing and promotional purposes;
  • To develop new programs and services;
  • For content improvement and research;
  • To customize the content and layout of the Site;
  • To notify you about updates to the Site or research;
  • To Respond to your inquiries; or
  • To take other actions in response to your inquiries or other website activities.

We also may aggregate personal information, use such information to analyze the effectiveness of our Services, improve our Services, conduct research and for other related purposes.

3.  Sharing or Disclosure of Your Personal Data

Unless otherwise agreed, we will not sell or disclose to third parties any individually identifying information, such as names, e-mail addresses, and other personal information which users voluntarily provide to us, except as follows:

  • We work with business partners who support us. We also use outside service providers to facilitate the Site and overall operation, and to perform functions on our behalf, such as monitoring visitors to our Site, sending emails and promotional offers, analyzing data, storing data, processing credit card payments, and providing customer service.  These third-party service providers are prohibited from using personal information for any other purpose and are contractually required to comply with all applicable laws and requirements.
  • To the extent necessary to comply with applicable laws or valid legal processes, such as in response to subpoenas or court orders.
  • To protect the rights and intellectual property of FutureHouse.
  • To investigate, prevent or take action regarding illegal activities, suspected fraud, violations of our policies, or as otherwise required by law.
  • In urgent circumstances to protect FutureHouse or the personal safety of any individual.

4.  Cookies Policy

The Site uses “cookies,” which are small pieces of information stored by your browser or other application on your computer's browser or hard drive.  The cookies are used to connect your computer with information stored about your online activity, searches and preferences both within the same website visit and from one visit to the next on the Site and/or other websites.  Some examples of this data include your account preferences, user specific information on pages accessed, searched terms or addresses entered, and previous visits to the sites.  We use both session ID cookies and persistent cookies. A session cookie expires when your browser is closed, and a persistent cookie may stay on your hard drive for an extended period. Session cookies make it easier for you to navigate our site; persistent cookies can perform such activities as storing your password for forums or blogs so you do not have to sign in every time you visit those areas, and/or may be used to enable us to track and target the interests of our users so as to enhance the overall experience of using our Site.

The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive new cookies or how to disable cookies altogether.  If you reject cookies, you may not be able to participate in certain activities or receive a promotion tailored to you.  The Site does not control and does not guarantee the effectiveness of browser-based tools for managing cookies.

We also use Google Analytics to monitor activity on the Site.  To learn how Google Analytics collects and processes data, please visit:  “How Google uses data when you use our partners’ sites or apps” located at www.google.com/policies/privacy/partners

We may also use web beacons, which are electronic images that may be used on our websites or in our emails. We use web beacons to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon.

5.  Links to Other Websites

This website may contain links to other sites that are not controlled in any way by us. Please be aware of this when you click on any such links; we are not responsible for the privacy practices and/or policies of any website other than our own. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked to by our own site.

6.  Opt-Out

We also provide visitors to our website the opportunity to opt-in to receive communications from us.  In this case, we ask the visitor for his or her email address and name. These communications will include our promotions and any other information that we feel may be pertinent to the visitor.  You may opt out of receiving any, or all, of these communications by emailing us at [email protected], by clicking on the “unsubscribe” link in any email we send to you, by replying to any email we send you and entering the word UNSUBSCRIBE in the subject line.

7.  Access to Personal Identifiable Information

If your personally identifiable information changes, or if you no longer wish us to possess your information, you may request correction, updating, or deletion of your information by emailing us at [email protected].  You may also complete any corrections, updates or deletion requests at www.backonmyfeet.org; you also may make your request by phone or postal mail at the address/phone number indicated at the end of this privacy policy.

8.  Data Security and Retention

We use industry-standard techniques on the Site to help to protect any personal information you have provided to us from loss, misuse or alteration. However, please be aware that no method of electronic storage can ever be 100% secure. Therefore, as is the case with any organization - we are not in a position to guarantee the absolute security of your information.  In this regard, we urge you to take every precaution to protect your personal data while you are on the Internet. At a minimum, we encourage you to make sure that you are using a secure browser as you surf the Internet.

9.  Social Media

We maintain a social media presence, such as a Facebook page, an Instagram page and an X (formerly, “Twitter”) feed. You can interact with us through social media, such as by entering our contests, posting content, sharing material from our Site, and using our social media plug-ins. When you interact with us using social media, we may receive information such as your user ID, your profile picture, photos you post, and similar information, which is often determined by your privacy settings at social media sites. We may use the information for the same types of purposes we describe throughout this Privacy Policy. Your use of social media sites is primarily governed by the site operators’ privacy policies and terms of service, and the information you share with us and with others is largely controlled by the privacy settings you have established at those sites.

10. Children’s Privacy

Under Age 13

Our Site is not specifically directed toward children, and we do not knowingly collect personal information from persons under the age of 13 on our Site without verifiable parental consent. If we learn that a child under the age of 13 has submitted personally identifiable information online without parental consent, we will take all reasonable measures to delete such information from our databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law).  If you become aware of any personally identifiable information we have collected from children under 13, please contact us at [email protected] or by calling 415-236-2460.

Under Age 18

Minors under 18 years of age may have the Personal Information that they provide to us through the Site deleted by sending an email to [email protected] requesting deletion.  Please note that, while we make reasonable efforts to comply with such requests, deletion of your personal information does not ensure complete and comprehensive removal of that data from all systems.

11.  Do Not Track

Do Not Track (“DNT”) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. At the present time, the World Wide Web Consortium (W3C) has not yet established universal standards for recognizable DNT signals and therefore, FutureHouse and the Site do not recognize DNT.

12.  Your California Privacy Rights

California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared with third parties for their own direct marketing purposes, including the categories of information and the names and addresses of those businesses with which we have shared such information.  As discussed elsewhere in this Privacy Policy, we do not currently share the personal information of California residents with third parties for their own direct marketing purposes.  However, if you have further questions about our privacy practices and compliance with California law, please contact us as explained below.

13.  Changes to Privacy Policy

We may change this privacy policy from time to time, including as required to keep current with rules and regulations, new technologies and security standards. When we do, we will post the change(s) on our website. If we change the policy in a material and retroactive manner, we will provide appropriate notice to you.

14.  Contact Details

If you have any questions or concerns regarding this privacy policy, or you wish to contact us by phone or postal mail, our contact information is as follows:

Mailing address:

1405 Minnesota St.

San Francisco, CA 94107

Phone: 415-236-2460

Email: [email protected]